> For the complete documentation index, see [llms.txt](https://knowledge-base.myappz.ai/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge-base.myappz.ai/home/lead-management/follow-up.md).

# Follow-up

To create follow up

**Step 1: Clicking on follow-up**

<div align="left"><img src="https://2134630697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHH6BEHjheK80eLLkCLVd%2Fuploads%2FEZtYW60ONI4Bk3q6wLjw%2Fimage.png?alt=media&amp;token=a5f73421-9269-4676-b603-3a26bfb29e97" alt=""></div>

**Step 2: Click on +follow-up**

![](https://2134630697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHH6BEHjheK80eLLkCLVd%2Fuploads%2FZGrRFEpk4gvUbqeOplGf%2Fimage.png?alt=media\&token=eb34e401-3012-4bf6-8534-8e15f72f98fb)

**Step 3: Fill mandatory fields >> click on save**

![](https://2134630697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHH6BEHjheK80eLLkCLVd%2Fuploads%2FAdRfFGkplOhUqR1GWrUJ%2Fimage.png?alt=media\&token=09eb6c90-be04-40e2-983d-ee1016b06a4f)

**Step 4: You can see the new created follow-up at the top in the table.**

![](https://2134630697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHH6BEHjheK80eLLkCLVd%2Fuploads%2FUPesfOhczoms6JYfIP4y%2Fimage.png?alt=media\&token=d3b9fce2-4b8e-437a-95bc-5060c9f14512)

**You can download the follow ups from here.**

<figure><img src="https://2134630697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHH6BEHjheK80eLLkCLVd%2Fuploads%2FAXBkagnj3pGADglnK22p%2Fimage.png?alt=media&amp;token=aedcf7b1-1c2e-43cd-bff7-a12712c2048a" alt=""><figcaption></figcaption></figure>

**Follow-Up Overview:**

**1. Create Task:**

* **Title:** Give your task a clear and concise title.
* **Description:** Provide detailed information about the task, including any relevant context or instructions.
* **Contact:** Specify the relevant contact or person associated with the task.
* **Due Date:** Set a deadline for task completion to ensure timely follow-ups.

**2. Status:**

* Keep track of the task's progress by updating its status.
* Options may include "Not Started," "In Progress," "Completed," or custom statuses based on your workflow.

**3. Assign:**

* Assign the task to the responsible team member or individual.
* This ensures accountability and a streamlined workflow.

**4. Contact Information Pop-Up:**

Clicking on the contact name will open a pop-up showing all the contact information and follow-up tasks and notes. This feature allows for quick access to relevant details about the contact, ensuring that you have all the necessary information at your fingertips for effective follow-ups and communication.

**5. Edit Contact Information:**

By clicking on the edit button, you can update the contact's information. This feature ensures that you can keep contact details up-to-date, which is crucial for maintaining accurate records and effective communication.

**6. Download Follow-Up Tasks:**

You can download follow-up tasks to have an offline record or to share with others who may not have access to the task management system. This feature is useful for keeping track of follow-ups and ensuring that all tasks are documented and accessible when needed.
